Substitution Policy

At PampangaFlorist.com, our utmost priority is to ensure the timely and beautiful delivery of your floral arrangements. In certain situations, the specific flowers or components you have selected may require substitutions. We want to assure you that any substitutions made will be of equal or greater value, ensuring that the overall quality and aesthetic of your order are preserved.

Our objective is to faithfully replicate the chosen arrangement, using flowers or elements that are similar in appearance and value. Substitutions may be necessary to accommodate factors such as seasonal availability, ensuring that your order is delivered promptly.

For assorted flower arrangements and potted plants, substitutions may occur to maintain the desired color scheme and overall visual appeal. This means that the specific type of flower or plant may be substituted with an equivalent or superior alternative.

While we strive for consistency in arrangements featuring a single type of flower or potted plant, variations in color may occur due to substitutions. Additionally, containers may be substituted to maintain the overall design's cohesion.

For gourmet baskets, fruit trays, and other specialty gifts, substitutions may be made in the contents or containers. Rest assured, any replacements will be of equal or greater value, and we will make every effort to preserve the essence of the original selection.

Our commitment is to provide you with a delightful and satisfying floral experience, and we appreciate your understanding in allowing us the flexibility to make necessary substitutions to fulfill your order seamlessly. If you have specific preferences or concerns, please feel free to contact our customer service team, and we will do our best to accommodate your requests. Thank you for choosing PampangaFlorist.com for your floral and gifting needs.